Important Conditions

What Can Void Your Screen Repair Warranty

To keep your Phone Clinic screen repair warranty valid, please make sure to avoid the following conditions. Any of these will void your warranty.

1. Physical Damage

What it means:

If your phone screen gets damaged again after we’ve repaired it, the warranty will not apply.

Examples:

  • Cracks or chips on the glass screen
  • Damaged Screen: The screen itself shows cracks
1. Physical Damage example 1

2. Impact Damage

What it means:

If your phone is dropped or hit, internal damage may occur even if the outer glass is still fine. This voids the warranty.

Examples:

  • Colored lines or screen issues caused by a hit or drop
2. Impact Damage example 1
2. Impact Damage example 2
2. Impact Damage example 3

3. Water or Liquid Damage

What it means:

If your phone is exposed to water, steam, or any liquids after screen repair, the warranty is no longer valid.

Examples:

  • Water damage indicators are triggered
  • The whole screen flashes green or other random color
  • Water or steam remains inside the device (may not be visible)
3. Water or Liquid Damage example 1
3. Water or Liquid Damage example 2

Important Note on Pre-Existing Water Damage

If your phone had water damage before we repaired the screen, the warranty does not apply. Water damage causes multiple hidden issues that may not show immediately. Repairs on water-damaged phones are often temporary solutions.

4. Repairs Done Elsewhere

What it means:

If you take your phone to another repair shop or try to repair it yourself after we’ve fixed the screen, the warranty is void.

Examples:

  • Tampered-with seals or screws.
  • Missing internal components.
  • Damage caused by another technician's work.

Protect Your Warranty

Final Thoughts

To protect your phone and your warranty, follow these simple rules: Handle your device with care, keep it away from water, steam, and moisture, and always return to Phone Clinic for future repairs.

Need help or have questions?

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